3 locations: Broadway, Kitsilano & North Vancouver Hours of Operation: Monday to Friday: 10:00 am to 5:00 pm PST

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Privacy Policy

Sleep Mart ("we," "us," or "our") operates the website Sleepmart ("Website"). This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. By accessing and using the Website, you consent to the terms of this Privacy Policy.

  1. Information We Collect

    Personal Information: When you make a purchase or interact with our Website, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

    Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, and other technical data, to enhance your experience on our Website.

  2. How We Use Your Information
    • We use your personal information for the following purposes:
    • To process and fulfill your orders and requests.
    • To send order confirmations, updates, and delivery notifications.
    • To provide customer support and address your inquiries.
    • To improve our products and services.
    • To customize and personalize your experience on our Website.
    • To detect and prevent fraud and unauthorized access.
    • To comply with legal obligations.
  3. Disclosure of Your Information

    We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities for specific purposes:

    • Payment processors to facilitate transactions.
    • Shipping and delivery partners to fulfill orders.
    • Service providers assisting us with website operations, analytics, and marketing.
    • Legal authorities and enforcement agencies, when required by law.
  4. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to improve the functionality of our Website and enhance your user experience. You can manage your cookie preferences through your browser settings

  5. Data Security

    We take reasonable measures to protect your personal information against unauthorized access and disclosure. However, please be aware that no data transmission over the Internet or electronic storage is entirely secure.

  6. Your Choices

    You have the following rights regarding your personal information:

    • Access and Correction: You can access, update, or correct your personal information by contacting us.
    • Opt-Out: You may opt out of receiving marketing communications from us.
    • Deletion: You can request the deletion of your personal information, subject to legal requirements.
  7. Links to Other Websites

    Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

  8. Changes to this Privacy Policy

    We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

  9. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us at [Your Contact Information]